INTRODUCTION

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At our boutique hotel in Palomino, Guajira, we value and respect your privacy. This privacy policy explains how we collect, use and protect your personal information.

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COLLECTION OF INFORMATION

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We collect personal information that you provide directly to us, such as name, email address, telephone number and payment details when you make a reservation or contact us.

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USE OF INFORMATION​

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We use your personal information to manage your reservation, personalize your experience at our hotel, send you confirmations and updates, respond to your queries and improve our services.

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SHARE INFORMATION

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We do not share your personal information with third parties, except as necessary to provide our services, comply with legal obligations or protect our rights.

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INFORMATION SECURITY

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We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction.

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YOUR RIGHTS

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You have the right to access, correct and delete your personal information that we hold. To exercise these rights, please contact us through the means provided on our website.

Changes to the Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website.

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CONTACT

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If you have any questions or concerns about our privacy policy, please do not hesitate to contact us through our website or directly at the hotel.